Privacy policy

Last updated: September 11, 2024

Frisca values your privacy and is dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

  • Personal Information: When you place an order or register with us, we collect personal information such as your name, email address, phone number, shipping address, and payment details. This information is essential for processing your orders and providing a seamless shopping experience.

  • Usage Data: We collect information about your interactions with our website, including IP address, browser type, device information, pages visited, and browsing behavior. This data helps us improve website performance and user experience.

  • Cookies and Tracking Technologies: Our website uses cookies and similar technologies to enhance your experience. Cookies help us remember your preferences and analyze website traffic. You can manage cookie settings through your browser.

2. How We Use Your Information

  • Order Processing: We use your personal information to process and fulfill your orders, including confirming your purchase, delivering products, and providing customer support.

  • Communication: We may use your email address to send order confirmations, updates, promotional offers, and newsletters. You can opt out of marketing communications at any time.

  • Website Improvement: Usage data helps us understand how customers interact with our site, allowing us to enhance our website’s functionality, design, and security.

  • Fraud Prevention and Security: We use your information to detect and prevent fraud, unauthorized transactions, and other harmful activities.

3. Sharing Your Information

  • Third-Party Service Providers: We share your data with trusted third parties, such as payment processors, shipping companies, and IT service providers, to complete your orders and improve our services. These partners are obligated to protect your information and use it only for the purposes agreed upon.

  • Legal Requirements: We may disclose your information if required by law, such as responding to a subpoena, legal process, or government request.

4. Data Security

We employ industry-standard security measures, including encryption and secure server hosting, to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to protect your data, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

  • Access and Update: You have the right to access and update your personal information at any time by logging into your account or contacting us directly.

  • Deletion: You may request the deletion of your personal data unless it is needed for legal or legitimate business purposes.

  • Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe link in our communications or contacting us at [email address].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, personalize content, and analyze traffic. You can control cookie settings through your browser, but disabling cookies may affect your experience on our site.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Your continued use of our services after any updates indicates your acceptance of the new terms.

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please contact us at connect@frisca.in. We are committed to addressing your privacy concerns promptly and transparently.