Terms of service

Welcome to Frisca! By accessing or using our website, you agree to comply with the following terms and conditions. Please read these Terms of Service carefully before making any purchases or using our services.

1. General

These Terms of Service (“Terms”) govern your use of the Frisca website, including all content, functionality, and services offered. By accessing or using the site, you agree to be bound by these Terms and any additional terms applicable to specific services.

2. Eligibility

You must be at least 18 years old or have parental consent to use our website and make purchases. By using our site, you represent and warrant that you meet these eligibility requirements.

3. Product Information and Availability

We strive to provide accurate product descriptions and information. However, we do not guarantee that product descriptions, images, pricing, or other content are completely accurate, current, or error-free. All products are subject to availability, and we reserve the right to modify or discontinue products without notice.

4. Orders and Payment

  • Order Acceptance: All orders placed are subject to acceptance by Frisca. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud.

  • Payment: By placing an order, you agree to pay the total price of the products, including any applicable taxes and shipping fees. Payments are processed through secure third-party payment gateways.

  • Cancellation: Orders once placed cannot be canceled due to the perishable nature of our products. Please double-check your order details before confirming.

5. Shipping and Delivery

  • We aim to deliver your order within the specified time frame. Delivery times are estimates and not guaranteed, as they may vary due to factors beyond our control.
  • Risk of loss and title for products pass to you upon delivery to the shipping carrier. Please inspect your order upon receipt and report any issues immediately.

6. Returns and Refunds

Due to the nature of our frozen products, we do not accept returns. Refunds are only applicable for damaged or incorrect items as per our Return and Refund Policy. Please refer to our Return and Refund Policy for further details.

7. Intellectual Property

All content on the Frisca website, including text, graphics, logos, images, and software, is the property of Frisca and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or modify any content without our express written permission.

8. Limitation of Liability

Frisca shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products. This includes, but is not limited to, loss of data, revenue, or business, even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless Frisca, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of the website or violation of these Terms.

10. Governing Law

These Terms of Service and any disputes arising from your use of our website shall be governed by and construed in accordance with the laws of Gujarat,India, without regard to its conflict of law principles.

11. Changes to Terms

Frisca reserves the right to modify these Terms at any time. Any changes will be posted on this page, and your continued use of the site constitutes acceptance of the updated Terms.

Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at connect@frisca.in