Refund policy

We strive to provide the best quality products and customer experience at Frisca. Due to the nature of our frozen food products, we do not accept returns. However, if you encounter any issues, such as damaged or incorrect items, please contact us within 24 hours of delivery, and we’ll be happy to assist.

Refund Policy

1. Eligibility: Refunds are only applicable for products that are damaged or incorrect upon arrival. Please provide clear photos of the issue.

2. Process: To initiate a refund, contact our customer service team at connect@frisca.in within 24 hours of receiving your order.

3. Resolution: Once your claim is reviewed and approved, refunds will be processed within 7-10 business days to your original payment method.

We appreciate your understanding.