Shipping policy
Effective Date:11/09/2024
Shipping Overview
At Frisca, we’re committed to ensuring your frozen fruit products reach you in the best condition. Here’s everything you need to know about our shipping process:
1. Processing Time
- Orders are processed within 1-3 business days.
- You will receive a confirmation email once your order is processed and another email with tracking information when your order is shipped.
2. Shipping Methods and Delivery Times
- We offer standard shipping across all major cities. Delivery times may vary based on your location and availability.
- Typically, delivery will take between 3-6 business days from the date of shipment.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your delivery location and the size of your order.
4. Packaging
- All products are shipped in insulated packaging to ensure they arrive frozen and in excellent condition.
5. Delivery Issues
- If you experience any issues with your delivery, such as delays or damaged products, please contact our customer service team at connect@frisca.in as soon as possible.
6. Address Accuracy
- Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
7. Order Changes and Cancellations
- Due to the perishable nature of our products, once an order is placed, we cannot guarantee changes or cancellations.
8. International Shipping
- For International Shipping please get in touch with us at connect@frisca.in
9. Contact Us
- For any questions or concerns about shipping, please reach out to our customer service team at connect@frisca.in..
Thank you for choosing Frisca! We’re excited to deliver our premium frozen fruits to your door.